We’re mega excited to be heading to Minneapolis later this week. It’s always such a powerful experience for us as organizers to observe how each community surfaces their greatest needs and then works through their Flip ideas to address them. In fact, about mid-way through the day, Lab groups have more raw ideas than can reasonably be developed in an 8-hour period. So as we anticipate our Lab in Minneapolis, let’s look back at Princeton and Philadelphia. Before the groups decided which ideas to pour their energy into, there was a deluge of inspiring insights. Here’s a peek.
* Use EMR data to create a personal health plan that projects years into the future, helping people understand what they need to do to stay healthy in the long term.
* All clinicians wear a name tag that includes a factoid, helping patients get to know their health team in a playful way. (This one was inspired by Flip the Clinic’s Lab name tags!)
* Peek behind the curtain is a way to respectfully communicate what’s going on with patients. Ex: Update clinicians on how the patient’s week has been going to add more context to their visit.
* An idea to strengthen organization and communication between colleagues in the workplace.
* Improve communication behind scheduling.
* How to nourish an organization and its members by strengthening a core vision.
* Paperwork that’s more mindful and therapeutic.
* Create an easy place to share and deposit Story Corps-like booth-stories for patients.
* An informational handout on value statements.
* Rename “patients” in an effort to see patients as people.
* Create a standard 3-question set in the clinic that gets at the patient as a person.
* Ask patients, Why are you here? What are your goals?
* Reimagine the EMR so that the patient goes first.
* An app where clinicians can request translation services for patients who don’t speak english.
* A community-based health care point person.
* A one-page narrative that follows the patient.
* Design artifacts that help patient-clinician communication.
* Health mad libs for patients.
* A app that reports a patient’s actual appointment time, not the one scheduled and since pushed an hour.
* The bartender as the health advocate.
* A medical passport that patients bring with them.
* Create tools for people to tell personal stories, also used to teach providers.
Photo courtesy of m01229.