Comments
  • M. Swift on No. 14
    Patients need a personal doctor with personalized care so their caregiver csn decide if they really need to go to … read more

  • M. Swift on No. 11
    Patients view their doctor as a highly intelligent person. And when they come to the doctor's office they are … read more

  • Steve North on No. 11
    I see lots of patients at the local grocery store. I often do a "grocery cart biopsy" and see what … read more

  • Steve North on No. 11
    I feel the answer here is not so much about technology but about being present in the community. Much easier … read more

  • UCLAibd on No. 11
    Here at UCLA Center for Inflammatory Bowel Diseases, we have “virtual visit” with patients at their homes or any other … read more

  • UCLAibd on No. 7
    Here at UCLA Center for Inflammatory Bowel Diseases, we have a personalized online Wellness Program called eIBD. It is designed … read more

  • UCLAibd on No. 5
    Here at UCLA Center for Inflammatory Bowel Diseases, we have a personalized online Wellness Program called eIBD. It is designed … read more

  • Shelley V. Adams on No. 14
    Nick, I agree the question of whether people would use an app for this purpose is absolutely key, but I … read more

  • femelmed on No. 2
    i like the questions, and i wish that employers and primary care providers were better connected. while a provider might … read more

  • Dr Greg Weidner on No. 11
    Support ongoing asynchronous communication with the healthcare team about goals, progress, barriers and wins. Use digital communication tools to enhance … read more

  • Julia Hallisy on No. 7
    My initial suggestion would be to consider changing the name of the flip as "handling" someone is not as useful … read more

  • Julia Hallisy on No. 4
    Providers could encourage their patients to prepare for visits using Patient Participation Forms from The Empowered Patient Coalition http://empoweredpatientcoalition.org/publications/patient-participation-forms. Our … read more

  • Thomas Goetz on No. 7
    Knowledge Prescriptions are something we think could go a long way, and could be adapted to many circumstances. Instead of … read more

  • Thomas Goetz on No. 14
    Great comments! Technology is definitely not a cure-all, and we have been wary, as we work on Flip the Clinic, … read more

  • Courtney on No. 7
    I think this is so true! I feel empowered when I go to the majority of my visits because … read more

  • DataScientistKeepin'ItReal on No. 14
    I think this is a good problem to solve, but this is an over-engineered solution. What about an old fashioned … read more

  • Nick on No. 23
    This is nothing short of inspirational. "Customer-owners are in control of how the system is designed and their individual health … read more

  • Cancergeek on No. 14
    First, I have to agree with Nick. Great points. Thanks to Susannah for highlighting this flip on Twitter. Next, I … read more

  • Nick on No. 14
    I love this flip. There are some really powerful things embedded in the Symcat idea. In particular, the idea of … read more

  • Susannah Fox on No. 14
    I shared this "flip" on Twitter and it generated quite a few responses. I'm hoping some folks will make the … read more

  • Susannah Fox on No. 14
    Symcat is intriguing, for sure, and would help the estimated 1 in 3 US adults who say they've gone online … read more

  • Jerry Doby on No. 7
    Read this from a patient's perspective...it is a great guide...thanks for sharing read more

  • Mark Salke on No. 7
    Knowledge prescriptions. What a great idea. Perfect for the empowered patient. read more

  • @hieditor on No. 7
    Check out components of our "health information prescription", the hix (hi views), on www.consumerhealthinfo.ca - so important to "upsell/market" everything … read more

  • Jo Ann Woodward N P on No. 11
    I believe in this idea. Many prenatal visits could be done in the home. In Nurse Practitioner school we … read more

  • Jo Ann Woodward N P on No. 11
    I really like this idea read more

  • Jo Ann Woodward N P on No. 7
    I love the knowledge prescription and will implement that this week read more

  • Jo Ann Woodward N P on No. 2
    How about bringing the service to the people. Health fairs , workplace service , and school based clinics are some … read more

  • Jo Ann Woodward N P on No. 26
    Nurses need permission from their agencies to enable their empowered skills. As a nurse I know I am part of … read more

  • Jo Ann Woodward N P on No. 7
    Nurse Practitioners are also part of the solution read more

  • Intake.me on No. 4
    On our biweekly #patientchats, we've talked to patients about their input on how they prepare for a doctor's visit. Here's … read more

  • @hieditor on No. 5
    Thanks Michael - really trying hard to find the best way to bring that "virtual bag of health info." to … read more

  • Michael Painter on No. 5
    hieditor--great resource and post. Thanks! Love the Information therapy idea. I wonder if others have great resources they might … read more

  • Susannah Fox on No. 3
    More "What if health care...?" dreams: https://storify.com/SusannahFox/what-if-health-care read more

  • Susannah Fox on No. 3
    This reminds me of a "What if health care...?" tweet that Becky Wolsk wrote: "What if more Americans accepted that … read more

  • @hieditor on No. 5
    We have created a hix (health information prescription) that we call the hi view - a one window view of … read more

  • Michael Painter on No. 5
    Hi (We can't see your name--so I can't respond with a personal greeting)--but I agree. This video is the one … read more

  • disqus_s18WFM2FBN on No. 2
    I like this....I would consider adding a line about food--- as this is so important to health. read more

  • disqus_s18WFM2FBN on No. 5
    Risk bites has a great video on HPV vaccine....https://www.youtube.com/watch?v=2xnoTXzP0qs&feature=youtu.be read more

  • Michael Painter on No. 25
    Renee--three cheers for you--I completely agree. Everyone from consumers and patients to health professionals needs to understand the cost … read more

  • Michael Painter on No. 25
    Wyatt--more great stuff. I wonder if there's a Flip in your comment that's worth proposing... Consider it. read more

  • Michael Painter on No. 25
    Wyatt-Great comments--I (and more importantly others) agree with you. See the conversation over at Flip 19, How do you … read more

  • Michael Painter on No. 19
    Michele and Sherry--those are both fantastic examples of smart practices using design thinking to change the clinic--flip it from waiting … read more

  • Wayne Caswell on No. 2
    I like the wellness survey and Susannah's response. And I like seeing Sleep at the top, because of its association … read more

  • jcussi on No. 6
    Have to agree about a peer group as resources--great listening to their stories and encouragement and feeling empowered to be … read more

  • Michele Geiger-Bronsky on No. 19
    The Wellness Center of Door County was built with clients in mind...from the moment the front door opened, the setting … read more

  • ssherlock on No. 6
    F= Find out what is wrong L= Learn all you can about your illness I = Illicit others for support in decision … read more

  • Jodi Sperber on No. 6
    I would take all of what Susannah said and go a little broader, shortening her suggested statement to simply "find … read more

  • Karen Fitzpatrick on No. 4
    Who disinfects them? read more

  • Susannah Fox on No. 6
    I would add "find others who share your condition." The most exciting innovation of the connected health era is people … read more

1

How Flipped is my clinic?

1

Take the quiz to find out.

11

How do I learn about what my patients’ lives are like outside of the clinic?

11

By visiting them at home.

21

Case workers are overburdened. How do we lighten their load?

21

By turning to technology for screening support.

New
Flips

New tools that patients and providers can use right now.

23

What would a health care system based on a community’s values look like?

23

Like the Nuka System of Care at Alaska’s Southcentral Foundation.

20

How can I communicate better with my patients?

20

By becoming an empowered digital physician.

2

How do you get to the root cause of a health problem?

2

By gathering a new set of vital signs that consider a patient’s overall well-being.

22

How do you avoid mistakes in extremely complex and unpredictable situations?

22

By relying on a checklist.

Existing
Flips

Innovative practices all over the country have already flipped their clinics. Here's what they've done.

25

How do we fix the broken payment system?

25

By shifting what we value from procedures to communication.

19

How do you redesign the clinic?

19

By thinking beyond the walls.

27

How do I show patients that I’m invested in their health?

27

By proactively preparing for their visit.

18

How do I avoid burnout and find more joy in my practice?

18

Through proven techniques of reflection, movement, and active listening.

15

How do I dissuade my patients from wanting a common but unnecessary health treatment?

15

By working with your patients to Choose Wisely.

Flips Up
Next

We need your help to move these good ideas forward.

14

How do I cut down on unnecessary patient visits?

14

By letting big data help patients decide if they should come in.

6

How do I take charge of my own health?

6

By becoming an empowered patient.

7

How do I handle an empowered patient?

7

By embracing them.

26

There are exciting things happening in nursing. How do we get them into the clinic?

26

By making sure nurses' voices are heard.

16

How do I get more value from the health care system?

16

By taking advantage of patient-reported data.

13

How can I help a patient when his or her most basic needs aren’t being met?

13

By connecting patients to community resources in the clinic.

5

How can I encourage patients to learn more about their conditions?

5

By providing immediate access to evidence-based, patient-centered learning materials in the clinic.

4

How can I help patients communicate more effectively during the visit?

4

With prompts that help patients find their words before they enter the exam room.

17

How do you give patients a better understanding of their health and medical conditions?

17

By opening up access to medical record notes.

3

Health really happens outside the clinic. What about that?

3

Consider the farmers market as a resource.