Each Flip presents a bold new way of looking at the clinician-patient encounter. Powered by community participation, Flips are developed and deployed by those with a stake in the health care encounter — patients, clinicians, and you.

How does it work?

Idea

This is a Flip's germination period. Community feedback helps new Flips grow. Submit a Flip » Comment on a Flip »

Pilot

Field testing is underway! Flips gain insights that help boost their integration and impact. Become a pilot practice » Check out our pilot sites »

Result

After feedback, testing, and analysis, a Flip is ready for the clinic. Launch a Flip near you » Explore the findings »

Flip No. 42

Building a transformation ecosystem by sharing resources

How breaking innovation teams out of silos will benefit the community

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Developed at Flip the Clinic Lab: Phoenix

Flip No. 41

Give patients “think time” post-appointment

Moments for reflection might improve patient understanding

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Developed at Flip the Clinic Lab: Phoenix

Flip No. 40

Find new efficiencies by tracking annoyances

How a “Spare me!” button for physicians could lead to better clinic visits

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Developed at Flip the Clinic Lab: Phoenix

Flip No. 39

Create higher value visits through increased communication

Hearing from patients more times during the office visit – before, during, and after

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Developed at Flip the Clinic Lab: Phoenix

Flip No. 38

Use trusted community places as health information hubs

Delivering health information from a trusted source where people gather naturally

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Developed at Flip the Clinic Lab: Phoenix

Flip No. 37

Align patient and clinician goals

Checking in with an iPad to bridge the communication gap

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Developed at Flip the Clinic Lab: Phoenix

Flip No. 36

Gamify shopping at the retail grocery store to improve health literacy

Collecting a set of bingo cards to help inform healthy life choices

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Developed at Flip the Clinic Lab: Phoenix

Flip No. 35

Model the clinic like the Apple Store

How to meet a patient’s needs at the door.

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Developed at Flip the Clinic Lab: San Francisco

Flip No. 34

Give patients access to personalized biosensor information

Turn an evidence-based filtering mechanism towards patients

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Developed at Flip the Clinic Lab: San Francisco

Flip No. 33

Provide context, improve understanding, and generate empathy between physician and patient

Launch a Twitter campaign (#IWishMyDoc and #IWishMyPatient) to increase shared understanding and publish the results.

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Developed at Flip the Clinic Lab: San Francisco

Flip No. 32

Ease the burden of common problems that come with chronic disease

Self-reporting systems and support help patients when they’re at home.

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Flip No. 31

Make better use of the patient’s time in the waiting room

Provide an opportunity to prepare for a clinical appointment.

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Flip No. 28

Create preventive care incentives

Incentivize patients for on-time wellness and preventative care.

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Flip No. 29

Create a health record “résumé”

Develop a one-page patient health summary for complex cases.

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Flip No. 30

Fold data from personal tracking devices into the clinic visit

How continuous monitoring might improve health outcomes.

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Flip No. 1

Flip your Clinic

Are you ready for change?

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Flip No. 11

Bring back the home visit

Engage with patients in their own space.

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Flip No. 21

Lighten the load of overburdened case workers through technology

Tools like Healthify assist case workers in health screenings.

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Flip No. 23

Build a health care system based on community values

Take a look at the Nuka System of Care at Alaska’s Southcentral Foundation.

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Flip No. 20

Become a digital physician

Learn the ins and outs of how doctors communicate with patients online.

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Flip No. 2

Assess new vital signs

Get to the root cause of a health problem, consider a patient’s total well-being.

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Flip No. 22

Use a checklist to avoid mistakes

Atul Gawande’s Project Check helps health care teams navigate complex and unpredictable situations.

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Flip No. 25

Shift to a payment system that values communication

New payment models move away from volume-based payment.

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Flip No. 19

Rebuild, rethink, and reconfigure the clinic’s design

Make medical facilities work for the people who use them.

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Flip No. 27

Demonstrate a shared investment in the health and health goals of each patient

Prepare proactively for each patient’s visit.

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Flip No. 18

Find more joy in your practice

Rely on proven techniques to avoid burnout and improve job satisfaction.

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Flip No. 15

Reduce unnecessary health treatments

Leverage Choosing Wisely to demonstrate impact of unnecessary interventions.

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Flip No. 14

Cut down on unnecessary patient visits

Use big data to decide whether or not patients should come into the clinic.

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Flip No. 6

Taking charge: Ten tips for patients

Make the doctor’s visit work better for you.

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Flip No. 26

Empower nurses to co-create in the clinic

Make sure their voices are heard

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Flip No. 16

Collect patient-reported data

Integrate patient-reported data into the flow of clinical care.

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Flip No. 13

Address a patient’s most basic needs

Health Leads connect patients to community resources.

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Flip No. 5

Connect patients with resources that resonate

Information should be prescribed as readily as medication.

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Flip No. 4

Use communication guides in the clinic

A deck of cards invites patients to speak openly about their concerns.

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Flip No. 17

Share the electronic health record between a patient and clinician

Improve the experience before, during, and after an appointment through OpenNotes.

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Flip No. 3

Encourage healthy, green eating

Farmers markets and other opportunities link health to the community.

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