Flip No. 31

Make better use of the patient’s time in the waiting room

Provide an opportunity to prepare for a clinical appointment.

By Flip the Clinic

Waiting time before a doctor’s appointment is often spent looking at a TV or a personal electronic device. This creates a perfect opportunity for intervention and preparation for the clinical visit. A tablet could offer educational materials or provide a patient the opportunity to review their last appointment in their electronic health record, to update contact information and notes from their last visit, or capture questions for the clinical team in advance of the appointment.