Tag Archives: Flip 55

Elements of a Flipped Clinic Part IV: Transparency

By Flip the Clinic

This post is the fourth in a series focusing on the five elements of a Flipped Clinic. For a bit more background, be sure to check out our first three posts that discuss the Flipped Clinic as people-centered, nourishing, and joyful.

A Flipped Clinic is one that’s transparent. Communication is clear, information is accessible and useable, and in conversation, clinician and patient voices are given equal value. Read more

Who Supports a Patient’s Right to Access their Health Records?

By Flip the Clinic

Since the beginning of the summer, more than a dozen organizations have committed their support to Flip 55, which helps patents access their medical records. Together, their commitment has the potential to reach 160 thousand clinicians and 20 million patients. Flip the Clinic’s presentation on stage at the White House’s Champions of Change event? We can credit the invitation to the extraordinary enthusiasm of these diverse organizations.

Over the next few weeks, we’ll be checking in with them to see how they’re planning to support patient access to health data. For now, here’s a peek at who’s in and what’s next.

The Extraordinary Commitments

LIVESTRONG Foundation Leading the charge is LIVESTRONG, Flip the Clinic’s partner and city host. LIVESTRONG is a non-profit creating a relevant, vibrant cancer movement based on evidence and by investing in strategic solutions. The foundation reached more than 45,000 client interactions in 2014. The organization’s ability to get the word out about accessing health records is remarkable.

Epic (Perhaps you’ve heard of the software giant) Epic makes the Electronic Health Record software for mid-size and large medical groups, hospitals and integrated healthcare organizations. Epic works with customers that include community hospitals, academic facilities, children’s organizations, safety net providers and multi-hospital systems.

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On the Unexpected Power of Bringing Heart to the Hospital

By Flip the Clinic

Last month, the well-known management expert Gary Hamel wrote an article for the Harvard Business Review. In it, he provided a powerful example of how small shifts can bring about powerful change—without depending upon funding, new technology, or an industry-wide revamping. It began with a story of a health system struggling to improve its abysmal patient satisfaction scores. Despite investing in tracking food quality, call light response times, effectiveness of communication with patients, and other reasonable metrics in its hospitals, the network of facilities wasn’t seeing any improvements.

Investing more money to improve amenities or to bring on extra staff would have both been logical fixes if the health system had the budget to do it. It didn’t.

After considering the problem for a few weeks, the system’s new CEO, Hamel’s brother Dr. Loren Hamel, landed upon an unconventional idea. He decided that every day would be “Bring Your Heart to Work” day. Read more

Q&A: Whitney Bowman-Zatzkin Talks about Flip the Clinic’s Day at the White House

By Flip the Clinic

Last Wednesday, Flip the Clinic’s Whitney Bowman-Zatzkin took the stage at the White House Champions of Change event focused on the President’s Precision Medicine Initiative to share some wonderful news about Flip 55. Fifteen organizations had committed to helping patients get access to their electronic health records. That means Flip 55 has a potential reach 160 thousand clinicians and 20 million patients. It was a wonderful moment for Flip the Clinic, but just the start of some extraordinary things to come. We interviewed Whitney to find out what she learned from the inspiring people and organizations at the event and to hear about what happens after you go the White House.

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Flip the Clinic Goes to the White House!

By Flip the Clinic

Flip the Clinic is proud to announce it has been chosen as one of the organizations featured at the White House Champions of Change for Precision Medicine event. Flip the Clinic’s program director Whitney Bowman-Zatzkin will share the news of a transformational idea that has been picked up by over a dozen health systems, organizations, and clinics across the country. Right now, the solution—what Flip the Clinic calls “Flip 55”—is set to reach 20 million patients and 160 thousand clinicians. And interest is only growing.

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